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Acceptable
Use Policy
At
Dedicated Hosting Servers, we value our customers and
wish to provide them with a positive Internet experience.
Our goal is to offer you the ability to use and enjoy
the network and services provided by Dedicated Hosting
Servers in order to enrich your business, recreational,
and family life. To help Dedicated Hosting Servers offer
you the best service possible, all customers need to
follow the same rules and guidelines. These policies
are intended to make the Dedicated Hosting Servers Service
available to all our customers as consistently and efficiently
as possible. While Dedicated Hosting Servers Service
does not monitor your use, you are obligated to adhere
to these policies. These policies are used in conjunction
with the terms of service agreement. Violating any of
these policies grants Dedicated Hosting Servers the
authority to take the appropriate action to restrict
or terminate your access to the Dedicated Hosting Servers
Service.
User-Supplied Content.
Through
the Dedicated Hosting Servers Service, you may have
access to chat areas, bulletin boards, Web pages, e-mail,
USENET, or other services that enable you to send or
post materials ("Content") and make that Content
available to others. You must not submit, publish, or
display on the Dedicated Hosting Servers Service any
defamatory, inaccurate, abusive, obscene, infringing,
or threatening Content, In addition, you may not submit,
publish, or display any Content that violates any federal,
provincial, or local law. You are solely responsible
for the Content you make accessible through the Dedicated
Hosting Servers Service. Dedicated Hosting Servers Service
is not obligated to monitor the network to examine available
Content. You hereby acknowledge that if Dedicated Hosting
Servers Service is made aware of Content that is determined
to be, in its sole discretion, unacceptable, undesirable,
offensive, indecent, obscene, excessively violent or
otherwise objectionable, Dedicated Hosting Servers Service
has the right, but not the obligation, to edit, remove
or deny access to such Content. When necessary to properly
operate the Dedicated Hosting Servers Service, to protect
its rights or the rights of third parties, or as may
be required by law, regulation, government agency or
Court Order, Dedicated Hosting Servers may electronically
monitor the Dedicated Hosting Servers Service. Dedicated
Hosting Servers Service may disclose any content or
records concerning Customer's account as required to
satisfy any law, regulation, governmental request or
court order.
Intellectual
Property Rights.
Material
accessible to you through the Dedicated Hosting Servers
Service may be subject to protection under Canada or
other copyright laws, or laws protecting trademarks,
trade secrets or proprietary information. Except when
expressly permitted by the owner of such rights, you
must not use the Dedicated Hosting Servers Service in
a manner that would infringe, violate, dilute or misappropriate
any such rights, with respect to any material, which
you access or receive through the Dedicated Hosting
Servers Service. If you use a domain name in connection
with the Dedicated Hosting Servers Web hosting or similar
service, you must not use that domain name in violation
of any trademark, service mark, or similar rights of
any third party.
Lawful
Use.
You
must use the Dedicated Hosting Servers Service strictly
in accordance with all federal, provincial, and local
laws, ordinances, and regulations. You may not use the
Dedicated Hosting Servers Service to assist any other
person or entity to violate any federal, provincial,
or local laws, ordinances, or regulations.
Storage
Capacity.
Your
storage space and bandwidth utilization on the Dedicated
Hosting Servers Service must remain within the Storage
Space and Bandwidth Allocations associated with the
access plan you have selected. For Dedicated Hosting Servers dedicated
hosting accounts, these allocations are set forth
in the account plan selected during registration. Additional
storage space and bandwidth may be available at an additional
charge. Please contact Dedicated Hosting Servers Service
if you are interested.
Traffic
and Hits.
If
you publish any Web page or site using the Dedicated
Hosting Servers Service, the usage of that Web page
or site should be consistent with the access plan you
have chosen. If you exceed the monthly bandwidth for the package,
we will charge the overusage of $8/gig over the package plan limit.
Third
Party Rules, Licenses, and Terms of Service.
Through
the Dedicated Hosting Servers Service, you may have
access to search engines, subscription Web services,
chat areas, bulletin boards, Web pages, USENET, or other
services that disseminate rules, guidelines or agreements
to govern their use. You must adhere to any such rules,
guidelines, or agreements. In addition, the use of any
software or data in connection with or through the Dedicated
Hosting Servers Service must be in accordance with any
applicable license agreements.
Terms
& Conditions
This
Terms and Conditions of Use Agreement (the "Agreement")
controls your referred to as "Customer," "you,"
or "your") use of Dedicated Hosting Servers® web site hosting
and related services. Any or all of these services,
including the software that may be provisioned to you
by Dedicated Hosting Servers as part of your use of the services whether
Dedicated Hosting Servers Proprietary software or third party software
(collectively "Dedicated Hosting Servers software"), are referred
to as the Dedicated Hosting Servers Services" or "the Services."
In this agreement you and Dedicated Hosting Servers may be collectively
referred to as "the parties."
Please
read this Agreement in its entirety. By signing up with our Dedicated Server
Hosting Services,
you agree to be bound by this Agreement and other user
policies and agreements Dedicated Hosting Servers may establish from time
to time including the Dedicated Hosting Servers Acceptable Use Policy.
If you do not wish to be bound by this Agreement and
the other Dedicated Hosting Servers policies, please do not use Dedicated Hosting Servers
Services.
This
Agreement is effective as of the Customer account creation
date (the Effective Date) between the Customer
and Dedicated Hosting Servers. Dedicated Hosting Servers agrees to provide hosting services
and Customer agrees to accept and utilize Dedicated Hosting Serverss
service according to the terms of this Agreement and
the Order Form (if applicable) which has been executed
by the parties and attached hereto.
1.
Service. You must be at least eighteen (18) years of
age to subscribe to Dedicated Hosting Serverss Service. Customer
is responsible for all use of Customers account
and maintaining the confidentiality of Customers
password(s). Dedicated Hosting Servers will suspend access or change access
to Customers account upon notification by Customer
that his or her password has been lost, stolen or otherwise
compromised. Customer may not transfer or give out its
password to third parties, and Customer shall remain
liable for all charges incurred for use of the Services.
Dedicated Hosting Servers shall not be liable for any usage or charges
prior to Dedicated Hosting Servers making the necessary account alteration.
2.
Technical Support. Dedicated Hosting Servers will provide technical support
and consulting services via telephone, electronic mail (e-mail)
and facsimile to assist in verifying the account features
of Dedicated Hosting Serverss intended functionality of the Customers
server and hosting Service (Technical Support).
The account features include various products produced
by third party vendors. The Technical Support staff
can assist with the setup and configuration of the server
and third party products; however, the usability, custom
configurations, coding and troubleshooting fall under
the support offerings of the third party vendor so Technical
Support will be unable to assist with the aforementioned
offerings.
Technical
Support does not serve as a consultant to correct and
rewrite programming code and scripting-related issues.
Only Dedicated Hosting Servers-created Services and non-Customer configured
Services will be supported to this extent. No e-mails
from Dedicated Hosting Servers, including Technical Support e-mail, may
be resent, distributed or posted on any media accessible
to the public (including, but not limited to, any Internet
site or bulletin board) by Customer, without Dedicated Hosting Serverss
prior written consent. Technical Support shall consist
only of the consulting services set forth above, and
in no event shall it include any other support functions
or Services, including, but not limited to, maintenance
or repair of Customers hardware or custom configurations
to the server. Technical Support will be
provided only to either Customer or Customers
technical or administrative contact. If Customer requires
technical assistance beyond the conditions set forth
above and Dedicated Hosting Servers determines that it has the technical
resources for assistance, Customer shall be charged
at Dedicated Hosting Serverss standard hourly rate. The hourly rate
will be applied to Services not designated as Technical
Support, as defined above, or for any Technical Support
provided to someone other than Customer or Customers
technical or administrative contact. Prior to requesting
support services from Dedicated Hosting Servers, Customer or Customers
technical contact agrees to ask Dedicated Hosting Serverss Technical
Support personnel if the requested support services
qualify as Technical Support.
Technical
Support hours are 24 hours each day, except on nationally
observed holidays, Christmas Eve, during departmental
meetings, or when no, or limited support hours may be
provided, of which Customer will be notified in advance.
Technical Support hours are subject to change.
3.
Equipment and Utilities. Customer shall provide its
own computer and telecommunications equipment necessary
to access the Service. Customer shall provide Dedicated
Hosting Servers read and write access to Subscribers
equipment. Customer is solely responsible for all local,
toll, and long-distance telephone charges for connecting
to the Service. Dedicated Hosting Servers shall have
no responsibility for any charges or tariffs related
to any Customer telephone connection or on-line Services
of any entity accessed by or for Customer.
4.
Required Equipment. Customer shall be solely responsible
for the full cost of all required equipment, software
and configuration as well as any additional equipment
Customer wishes to utilize. Dedicated Hosting Servers shall have no obligation
or liability in connection with any equipment not purchased
through Dedicated Hosting Servers and configured by Dedicated Hosting Servers, or for any
abuse or misuse of any equipment by any party other
than Dedicated Hosting Servers. Dedicated Hosting Servers shall pass through to Customer
any warranties from the manufacturers of equipment purchased
through Dedicated Hosting Servers and installed at Customers premises.
Dedicated Hosting Servers shall have
no obligation to repair or maintain any equipment at
Customers premises, and Customer shall be responsible
for seeking warranty and other Services directly from
the manufacturer.
5.
Term. This Agreement shall be effective on a calendar
month-to-calendar month basis or a specific term length
as set forth in an Order Form beginning on the Effective
Date and continuing until terminated as provided herein.
This Agreement may be revoked by Dedicated Hosting Servers in accordance
with the terms herein at any time prior to the Effective
Date.
6.
Termination by Dedicated Hosting Servers / Acceptable Use. Dedicated Hosting Servers, in
its sole business judgment, may terminate this Agreement
immediately and without prior notice or immediately
suspend Customers access to the Service upon any
breach of either this Agreement or Dedicated Hosting Serverss Acceptable
Use Policy (available on the Dedicated Hosting Servers web site) by Customer,
including, but not limited to, (a) refusal or failure
to pay for Service or (b) by sole judgment of Dedicated Hosting Servers
that Customer may be performing activities harmful to
Dedicated Hosting Servers or its other Customers, employees, vendors,
business relationships or other users of the
Internet, including but not limited to, spamming; harassment;
falsifying information; defamation; violating a third
partys privacy; infringing a third partys
intellectual property rights; or hacking or other effort
to gain unauthorized access to any server, directory,
or account information. Dedicated Hosting Servers may also terminate this
Agreement without cause at any time upon thirty (30)
days prior Notice.
Unauthorized
use of the Dedicated Hosting Servers Services in connection with the transmission
of unsolicited bulk e-mail (SPAM), including
the transmission of counterfeit e-mail, may result in
civil and criminal penalties against the sender, including
those provided by the Computer Fraud and Abuse Act (18
U.S.C. § 1030 et seq.) Dedicated Hosting Serverss response
to a first spamming offense is to either terminate the
account immediately or advise and educate the Customer
through an e-mail warning and/or phone call, in Dedicated Hosting Serverss
sole discretion. A minimum $100 (One Hundred U.S. Dollars)
per hour spam handling fee will be charged to Customers
account for all valid complaints, as determined by the
Dedicated Hosting Servers Abuse Team.
7.
Termination by Customer. Customer may terminate this
Agreement if month-to-month, upon forty-five (45) days
prior notice and full payment of all subscription fees
through the end of the notice period. Term accounts
may only be cancelled by paying a cancellation fee equal
to seventy-five percent (75%) of the remaining contract
balance and by making payment of any outstanding telecommunications
charges related to the establishment, maintenance and
cancellation of Service to the Customer. Notwithstanding
anything to the contrary in this Agreement, if Dedicated Hosting Servers
breaches any material term of this Agreement and such
breach continues for ten (10) business days after Customer
has notified Dedicated Hosting Servers, you may immediately terminate
this Agreement.
8.
Data. Customer understands and agrees the Internet is
a conglomeration of networks and servers operated by
distinct entities having no business or legal relationship
to Dedicated Hosting Servers. Dedicated Hosting Servers has no input whatsoever as to the
content of Internet data accessed via the Service. Customer
is solely responsible for any value or reliance it places
on information obtained via the Internet or the Service.
INFORMATION DERIVED AS A RESULT OF THIS AGREEMENT IS
PROVIDED AS IS AND AT CUSTOMERS OWN
RISK.
9.
Illegality/Adult Content Policy. Dedicated Hosting Servers neither sanctions
nor permits hosted site content or the transmission
of data that contains illegal or obscene material or
fosters or promotes illegal activity. Dedicated Hosting Servers reserves
the right to immediately suspend or terminate any site
or transmission that violates this policy, without prior
notice. In the event of such termination, Customer agrees
that the unused portion of any fees Customer may have
paid for any Services rendered to Customer by Dedicated Hosting Servers
are an appropriate recompense to Dedicated Hosting Servers for the time
required to respond to and address issues created by
Customers illegal or obscene site/content, and
Customer agrees not to seek recovery of those fees.
Further, should Customer violate this policy, Dedicated Hosting Servers
will actively assist and cooperate with law enforcement
agencies and government authorities in collecting and
tendering information about Customer, Customers
site, the illegal or obscene content, and those persons
that may have inappropriately accessed, acquired, or
used the illegal or obscene content.
10.
Limited Warranty/Security. Dedicated Hosting Servers warrants only that
it shall, subject to the terms and conditions of this
Agreement, provide Customer the Service. CUSTOMER AGREES
THAT THE SERVICE IS BEING PROVIDED AS AVAILABLE
AND AS IS, WITH ALL FAULTS ACCEPTED. Dedicated Hosting Servers
MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, RELATIVE
TO THIS AGREEMENT AND THE SERVICES DERIVED THERE UNDER
AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
AGAINST INFRINGEMENT. Dedicated Hosting Servers FURTHER DISCLAIMS ANY
WARRANTY OR REPRESENTATION AS TO THE INTERNET AND INFORMATION
DERIVED THEREFROM. Dedicated Hosting Servers DOES NOT WARRANT THAT THE
SERVICE OR THE CONTENT WILL BE UNINTERRUPTED, ERROR-FREE,
OR FREE FROM VIRUSES OR OTHER HARMFUL CONTENT AND ACTIVITY.
IT IS THE CUSTOMERS SOLE RESPONSIBILITY TO PERFORM
ANTI-VIRUS SCANS, SECURE THE CONTENT OF HOSTED SITES
AGAINST HACKERS AND OTHER SECURITY INTRUSIONS (INCLUDING
PROTECTION OF CREDIT CARD OR PERSONAL INFORMATION BELONGING
TO CUSTOMERS CUSTOMERS), AND OTHERWISE MONITOR
WHAT MAY BE HARMFUL OR OFFENSIVE CONTENT ON YOUR SITES
OR RUNNING THROUGH YOUR CONNECTION TO THE INTERNET.
YOU MUST DETERMINE THE SUITABILITY OF THE Dedicated Hosting Servers SERVICES
FOR THE AFOREMENTIONED TASKS, GIVEN YOUR PARTICULAR
USE OF THE INTERNET. IF THE SERVICES, AS PROVISIONED,
DO NOT ENABLE YOU TO
FULFILL THESE RESPONSIBILITIES, IT IS YOUR RESPONSIBILITY
TO SECURE PRODUCTS OR SERVICES, AT YOUR EXPENSE, THAT
PERMIT YOU TO MEET THESE SECURITY OBLIGATIONS.
11.
Limitation of Liability. Each party specifically agrees
that, in no event, shall either partys liability
as a result of this Agreement and the provision of Service
hereunder, exceed Customers monthly fee for any
single month during which any claim of liability arose
or the amount paid for any term Agreement. Neither party
shall have liability whatsoever for any indirect, special,
incidental, consequential or punitive damages of any
kind, including but not limited to, lost revenue and
lost profit.
12.
Compliance and Indemnification. Customer agrees to use
the Service in compliance with all applicable laws,
and to host files or content, if at all, only with the
consent of the copyright, trademark, domain name, or
patent owner. Customer shall be charged for all costs
incurred by Dedicated Hosting Servers, including reasonable attorney fees,
for any claim, loss, or damage arising out of Customers
use or misuse of the Internet or the Services.
Customer
specifically agrees to defend, indemnify, and hold harmless
Dedicated Hosting Servers, its officers, and employees
from any claim, loss, or damage, including costs and
reasonable attorney fees, arising out of any act or
omission of Customer under this Agreement or its use
of the Service. Dedicated Hosting Servers specifically
agrees to defend, indemnify, and hold harmless Customer,
its officers, and employees from any claim, loss, or
damage, including costs and reasonable attorney fees,
arising out of any act or omission of Dedicated Hosting
Servers under this Agreement or its use of the Service.
13.
Personal Files/E-Mail Inbox. Dedicated Hosting Servers is not responsible
for back ups of Customers personal files or other
information. Dedicated Hosting Servers reserves the right to delete Customer
information and files upon termination of the Service.
Any IP addresses assigned to Customer are considered
loaned by Dedicated Hosting Servers and will revert back to Dedicated Hosting Servers after
cessation of the Service.
14.
Privacy. Privacy issues are governed by Dedicated Hosting Serverss
Privacy Policy, and that document should be consulted
for any questions you may have about how Dedicated Hosting Servers uses
your Customer information. You are required to develop
and post a privacy policy on your web sites to the extent
you gather any personal information from your customers
or from visitors to your site.
15.
Governing Law and Venue. This Agreement shall be construed
under the laws of the Province Of British Columbia. Federal and provincial
courts shall have jurisdiction and venue over
this Agreement and the parties, and the exclusive venue
for all litigation hereunder shall be commenced and
maintained in British Columbia.
16.
Notice. Notice to Dedicated Hosting Servers shall be in writing and delivered
by hand, e-mail, facsimile, or, if sent by certified
mail, return receipt requested, or a nationally recognized
overnight delivery service that keep records of deliveries
and attempted deliveries (such as FedEx). It is imperative
that Dedicated Hosting Servers be able to contact Customer at all times.
Customer must promptly advise Dedicated Hosting Servers of any changes
to his, her or its contact information, including mailing
and e-mail addresses and phone number. Failure to do
so constitutes grounds for immediate termination; moreover,
any notices from Dedicated Hosting Servers to Customer sent to Customers
last known e-mail address as provided by Customer to
Dedicated Hosting Servers shall be deemed effective even if Customer has
failed to provide updated information to Dedicated Hosting Servers.
17.
Payment/Taxes. Customer shall pay Dedicated Hosting Servers for all charges
listed on Dedicated Hosting Serverss invoice, including all shipping
and handling charges and other charges incidental to
the provisioning of the Services. Unless otherwise stated
on the face hereof, all payments shall be due upon receipt
of invoice. On any amounts not paid when due, Subscriber
agrees to pay interest at the rate of 1.5% per month
(18% per year) or, if such rate is in excess of the
rate allowed by law, then Subscriber agrees to pay the
highest rate allowed by law. In addition, Subscriber
agrees to pay all costs of collection, including costs
of litigation and reasonable attorneys fees. Subscriber
agrees to execute financing statements and other instruments
at Dedicated Hosting Serverss request. A $20.00 (Twenty U.S. Dollars)
collection fee will be charged for all dishonored checks.
Any tax liability arising from Customers use of
the Service (other than taxes on Dedicated Hosting Servers income) will
be Customers responsibility. Customer will pay
all sales and use taxes relating to the Service, as
well as all duties or levies on Products and Services.
(a)
Payment Terms. Unless otherwise subscribed or agreed,
payment of the selected Service is due monthly on the
first day of each calendar month for the Service to
be rendered during the upcoming month. Dedicated Hosting Servers reserves
the right to adjust its fees for Service hereunder at
any time in the event Dedicated Hosting Servers experiences a rate increase
from its telecommunications supplier. However, if Customer
has signed a term agreement, Dedicated Hosting Serverss pricing
will remain constant for the agreed-to term.
Dedicated Hosting Servers
is not responsible for the pricing of any phone company
service fees whether billed directly to Customer by
the phone company or through Dedicated Hosting Servers on behalf of the
phone company. AUTHORIZED CHARGES TO CREDIT CARDS SHALL
BE MADE IN ADVANCE, ON OR ABOUT THE ANNIVERSARY DATE
OF THE SERVICE FOR THE TERM OF THIS AGREEMENT UNTIL
TERMINATED AS PROVIDED HEREIN. A fee of $15 (Fifteen
U.S. Dollars) will be assessed for the following reasons:
(1) late payment, (2) payment with insufficient funds,
(3) denied or invalid credit card number, or (4) restart
of Service terminated for nonpayment. Payment is late
after the fifth (5th) calendar day of the month. Dedicated Hosting Servers
may change any fee, rate, or plan upon thirty (30) days
notice. Refunds, if any, from termination or cancellation
of term or pre-paid accounts are only available as if
the Customer were a month-to-month Customer, and will
not be based on the discount the Customer may have received
for prepaying the account.
(b)
Payment Method. CUSTOMER HEREBY AUTHORIZES CHARGES TO
BE MADE IN ADVANCE TO THE IDENTIFIED CREDIT CARD EACH
MONTH FOR THE DURATION OF THIS AGREEMENT IN THE AMOUNT
OF THE SELECTED SERVICE SET FORTH BELOW OR AS CHANGED
BY Dedicated Hosting Servers AFTER NOTICE TO CUSTOMER. Payment may be
made by check or purchase order only by key accounts
and only upon prior authorization by Dedicated Hosting Servers. Customer
additionally authorizes periodic verification of credit
worthiness. Dedicated Hosting Servers, in its sole discretion and judgment,
may discontinue credit at any time without notice.
18.
Force Majeure. Dedicated Hosting Servers shall not be liable for any delay
in performance directly or indirectly caused by or resulting
from acts of God, or any third party telecommunications
or Internet connectivity providers, fire, flood, accident,
riot, war, government intervention, embargoes, strikes,
labor difficulties, equipment failure, late delivery
by suppliers or other difficulties which are beyond
the reasonable control of Dedicated Hosting Servers.
19.
Waiver; Severability. No waiver by either party of any
breach by the other party of any provision of this Agreement
shall be deemed or construed to be a waiver of any succeeding
breach of such provision or as a waiver of the provision
itself. If any provision of this Agreement is stricken
as unenforceable, the rest of the Agreement shall remain
in full force and effect.
20.
Successors and Assigns. This Agreement is not assignable
or delegable in whole or in part by Customer without
the prior express written consent of Dedicated Hosting Servers. This Agreement
shall be binding upon the heirs and successors of the
parties hereto, the assigns of Dedicated Hosting Servers, and permitted
assigns of Customer. This Agreement is assignable by
Dedicated Hosting Servers provided Dedicated Hosting Servers gives Customer written notice
of such an assignment and the assigning party(ies) is/are
capable of performing all of Dedicated Hosting Serverss obligations
hereunder.
21.
No Resale. The Service provided hereunder is limited
to Customer and may not be resold in any manner whatsoever
unless Customer selects a reseller plan and Dedicated Hosting Servers
provides written acceptance of Customers selection
of a reseller plan.
22.
Modification or Amendment to Agreement. This Agreement
may be amended or modified from time to time upon Notice
to Customer in Dedicated Hosting Serverss sole discretion. This
Agreement shall not be supplemented or modified by any
course of dealing or other trade usage.
23.
Entire Agreement. These terms and conditions constitute
the entire Agreement with regard to the subject matter
hereof and expressly supersede and replace any prior
or contemporaneous agreements, written or oral, relating
to this Agreement. This Agreement may be amended by
Dedicated Hosting Servers at any time without notice,
so please check back frequently to review changes. Any
changes or amendments to this Agreement shall be set
forth at www.Dedicated Hosting Servers.com. This Agreement
may not be amended by Customer unless the amendment
is approved by both parties in writing. Any questions
about this Agreement should be directed to info@dedicated-hosting-servers.com
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